Nokia Messaging Service 3 : FAQs

How do I add or remove IMAP folders to sync?

1. Log into your account on email.nokia.com.
2. Select the Edit settings link next to an email address for which you would like to sync additional folders. If the email account uses the IMAP protocol, you can select more folders to sync.
3. Select the folders you would like to sync and save your changes.

How do I flag a message for follow up?

1. In the inbox highlight the message you want to flag.
2. Select Options and navigate to More
3. Choose Follow up and your message will be flagged.

How do I view HTML email in Nokia Messaging?

You can enable HTML formatting to be automatically displayed in Nokia Messaging. If there are images in the email you want to view, click on Show Images in the header of the email. HTML formatted emails use more data, please be aware that you may incur charges from your operator in connection with the transfer and receipt of data to your mobile phone. HTML emails can be viewed only on S60 5th edition, and S60 3rd Edition FP1 and FP2.

How do I use shortcuts with Nokia Messaging?

Nokia Messaging has a lot of useful shortcuts both for QWERTY and non-QWERTY devices. For example, on a QWERTY phone you can press c in the inbox to compose a new message, s to search your email, m to move a message, and h to display help where you can read all the shortcuts.

How do I add or remove an email address on my Nokia phone?

To add an email address:

1. From the Email launcher screen on your device, select Options.
2. Select Add mailbox.

To remove an email address:

1. From the Email launcher screen on your device, select the Settings icon.
2. Scroll to the account you want to remove.
3. Select Options - Remove mailbox.
4. Select Yes.

How do I change the password to my Nokia Messaging account?

To change the password to your Nokia Messaging account:

1. Log in to your account on email.nokia.com.
2. Under My Nokia Messaging account, select Change next to Password.
3. Enter your old password and your new password.
4. Select Save password.

How do I update the password for an email address I use with Nokia Messaging?

1. Go into the settings of the email client
2. Select the mailbox for the email password you wish to change and select E-mail password
3. Enter the new password and press 'Save changes'.

How do I stop receiving email on my mobile phone?

To temporarily stop email delivery on your phone:

1. Open the Email launcher screen on your device.
2. Select Options.
3. Select Offline.

source:http://email.nokia.com/account/faq.action